How long does it take to remove content from Google?

Processing time varies based on service tier (Standard or Priority) and is subject to Google's review timelines. Google typically reviews removal requests within 1-7 business days, but timelines can vary based on request complexity and volume.

What is your refund policy?

You receive a full refund if we determine your case does not meet Google's eligibility criteria, or if Google rejects your request because it doesn't qualify under their policies. Refunds are not provided if Google successfully processes your request but the outcome differs from expectations.

Are you affiliated with Google?

No, we are not affiliated with Google Inc., Alphabet Inc., or any of their subsidiaries. We are an independent document preparation service that helps clients navigate Google's official content removal processes.

Do you provide legal advice?

No, RemoveFromGoogle.com is NOT a law firm and does NOT provide legal advice. We are a document preparation and submission service. Use of our service does not create an attorney-client relationship. For legal advice, please consult with a licensed attorney.

Remove Unwanted Content from Google Search

Last Updated: January 2025

1. Information We Collect

We collect information that you provide directly to us when using our Service:

Personal identification information (name, email address, phone number)
URLs and content you wish to have removed
Legal basis and supporting documentation for removal requests
Payment information (processed securely through Stripe)
Communications between you and our team

2. How We Use Your Information

We use the information we collect to:

Process and fulfill your content removal requests
Communicate with you about your case status
Submit removal requests to Google on your behalf
Process payments and prevent fraud
Improve our services and customer experience
Comply with legal obligations

3. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

With Google: To process your removal request through their official channels
Service Providers: With trusted third-party service providers (e.g., payment processors) who assist in operating our Service
Legal Requirements: When required by law, court order, or government regulation
Business Transfers: In connection with a merger, acquisition, or sale of assets

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. All payment information is processed through Stripe's secure payment gateway and is never stored on our servers.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. Case information is typically retained for 7 years for legal and compliance purposes.

6. Your Rights

You have the right to:

Access the personal information we hold about you
Request correction of inaccurate information
Request deletion of your information (subject to legal obligations)
Object to processing of your information
Request data portability
Withdraw consent at any time

7. Cookies and Tracking

We use cookies and similar tracking technologies to improve your experience on our website. You can control cookie settings through your browser preferences. We use analytics tools to understand how visitors use our site and to improve our services.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

9. Children's Privacy

Our Service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this Privacy Policy periodically.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us through our website contact form.