How long does it take to remove content from Google?

Processing time varies based on service tier (Standard or Priority) and is subject to Google's review timelines. Google typically reviews removal requests within 1-7 business days, but timelines can vary based on request complexity and volume.

What is your refund policy?

You receive a full refund if we determine your case does not meet Google's eligibility criteria, or if Google rejects your request because it doesn't qualify under their policies. Refunds are not provided if Google successfully processes your request but the outcome differs from expectations.

Are you affiliated with Google?

No, we are not affiliated with Google Inc., Alphabet Inc., or any of their subsidiaries. We are an independent document preparation service that helps clients navigate Google's official content removal processes.

Do you provide legal advice?

No, RemoveFromGoogle.com is NOT a law firm and does NOT provide legal advice. We are a document preparation and submission service. Use of our service does not create an attorney-client relationship. For legal advice, please consult with a licensed attorney.

Remove Unwanted Content from Google Search

Refund Policy

Last Updated: January 2025

We stand behind our service with a comprehensive money-back guarantee. If we cannot successfully process your removal request, you receive a full refund. No questions asked.

You Are Eligible for a Full Refund If:

We are unable to submit your removal request to Google within the specified timeframe for your plan
Google rejects your removal request because it does not meet their eligibility criteria
We determine during our review that your case does not qualify for removal under Google's policies
We fail to provide the service as described in your selected plan

Refunds Are Not Available If:

Google successfully processes your removal request (even if the outcome is not what you expected)
You provided false or misleading information in your submission
The content owner files a valid counter-notice after successful removal
You request a refund after Google has already approved and processed the removal
You change your mind after we have begun processing your case

Refund Process

If you are eligible for a refund, we will process it within 5-7 business days. Refunds are issued to the original payment method used for the purchase. Please allow 5-10 business days for the refund to appear in your account, depending on your financial institution.

Partial Refunds

For multi-link plans (Standard and Premium), if we successfully remove some but not all of your requested links, you may be eligible for a partial refund based on the number of unsuccessful removals. We will discuss this with you on a case-by-case basis.

How to Request a Refund

To request a refund, please contact us through your case dashboard or via our contact form. Include:

Your case number or order ID
Reason for the refund request
Any relevant documentation or correspondence

We will review your request and respond within 2 business days.

Disputes

If you have a dispute regarding a refund decision, please contact us to discuss. We are committed to fair and transparent practices and will work with you to resolve any concerns.

Changes to This Policy

We reserve the right to modify this Refund Policy at any time. Changes will be effective immediately upon posting. Your purchase is subject to the Refund Policy in effect at the time of purchase.

Contact Information

If you have any questions about our Refund Policy, please contact us through our website contact form or your case dashboard.