Terms of Service
Last Updated: January 2025
1. Agreement to Terms
By accessing or using RemoveFromGoogle.com ("Service"), you agree to be bound by these Terms of Service ("Terms"). If you disagree with any part of these terms, you may not access the Service.
2. Service Description
RemoveFromGoogle.com provides content removal services to help clients remove unwanted links from Google Search results through legitimate legal channels, including but not limited to:
- DMCA copyright takedown notices
- Personal information removal requests
- Non-consensual explicit content removal
- Other removal requests as permitted by Google's policies
3. No Guarantee of Results
While we maintain a high success rate, we cannot guarantee that Google will approve any removal request. The final decision rests with Google and depends on their compliance with their own policies. We will make our best efforts to present your case effectively, but removal is ultimately at Google's discretion.
4. Client Responsibilities
You agree to:
- Provide accurate and truthful information in all submissions
- Have a legitimate legal basis for your removal request
- Not use our services for illegal or fraudulent purposes
- Understand that filing false claims may result in legal consequences
- Cooperate with our team and provide requested documentation promptly
5. Pricing and Payment
All prices are listed in USD and are subject to change. Payment is required upfront before we begin processing your request. We accept major credit cards through our secure payment processor. All sales are final except as provided in our Refund Policy.
6. Refund Policy
You are eligible for a full refund if: (a) we are unable to submit your removal request within the specified timeframe, or (b) Google rejects your request due to ineligibility under their policies. Refunds are not provided if Google rejects a valid request for other reasons beyond our control.
7. Confidentiality
We treat all client information as confidential and will not share your personal information with third parties except as required by law or necessary to process your removal request with Google.
8. No Attorney-Client Relationship
IMPORTANT: RemoveFromGoogle.com is NOT a law firm and does NOT provide legal advice. Use of this Service does NOT create an attorney-client relationship. We are a document preparation and submission service that helps clients navigate Google's content removal processes. For legal advice, please consult with a licensed attorney in your jurisdiction.
9. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, RemoveFromGoogle.com SHALL NOT BE LIABLE FOR:
- Any indirect, incidental, special, consequential, or punitive damages
- Loss of profits, revenue, data, or business opportunities
- Damage to reputation or goodwill
- Content remaining online or being republished after removal
- Actions or inactions by Google or third parties
- Any claims arising from your use or inability to use the Service
OUR TOTAL LIABILITY SHALL NOT EXCEED THE AMOUNT YOU PAID FOR THE SERVICE. THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED.
10. Indemnification
You agree to indemnify, defend, and hold harmless RemoveFromGoogle.com, its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including reasonable attorney fees) arising out of or related to: (a) your use of the Service, (b) your violation of these Terms, (c) your violation of any rights of another party, (d) any content you submit, or (e) any false or misleading information you provide. This obligation will survive termination of these Terms.
11. Disclaimer of Warranties
WE ARE NOT AFFILIATED WITH GOOGLE INC., ALPHABET INC., OR ANY OF THEIR SUBSIDIARIES. We are an independent service provider that assists clients in navigating Google's official removal processes.
THE SERVICE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. WE MAKE NO WARRANTIES, EXPRESSED OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. We do not warrant that:
- The Service will meet your requirements or expectations
- Any removal request will be successful
- Removed content will not reappear
- The Service will be uninterrupted, timely, secure, or error-free
- Any errors in the Service will be corrected
12. Dispute Resolution and Arbitration
PLEASE READ THIS CAREFULLY. IT AFFECTS YOUR RIGHTS.
Most disputes can be resolved without resorting to arbitration or litigation. If a dispute arises, you agree to contact us first to attempt to resolve it informally. If we cannot resolve a dispute within 60 days, either party may initiate binding arbitration.
YOU AGREE THAT ANY DISPUTE WILL BE RESOLVED THROUGH BINDING ARBITRATION ON AN INDIVIDUAL BASIS, NOT AS A CLASS ACTION. You waive your right to a jury trial and to participate in class actions. The arbitration will be conducted by the American Arbitration Association (AAA) under its Commercial Arbitration Rules. The arbitrator's decision will be final and binding.
13. Electronic Signatures and Communications
By using our Service, you consent to receive communications from us electronically, including by email. You agree that all agreements, notices, and other communications provided electronically satisfy any legal requirement that such communications be in writing. Your electronic signature on any documents or agreements has the same legal effect as a handwritten signature.
14. Severability
If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary so that these Terms will otherwise remain in full force and effect and enforceable.
15. Force Majeure
We shall not be liable for any failure or delay in performance due to circumstances beyond our reasonable control, including but not limited to acts of God, war, terrorism, riots, embargoes, acts of civil or military authorities, fire, floods, accidents, pandemics, network infrastructure failures, strikes, or shortages of transportation facilities, fuel, energy, labor, or materials.
16. Entire Agreement
These Terms, together with our Privacy Policy and Refund Policy, constitute the entire agreement between you and RemoveFromGoogle.com regarding the Service and supersede all prior agreements, representations, warranties, and understandings.
17. Changes to Terms
We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to this page with an updated "Last Updated" date. Your continued use of the Service after changes constitutes acceptance of the modified Terms. We encourage you to review these Terms periodically.
18. Governing Law and Jurisdiction
These Terms shall be governed by and construed in accordance with the laws of the State of Delaware, United States, without regard to its conflict of law provisions. You agree to submit to the personal and exclusive jurisdiction of the courts located in Delaware for the resolution of any disputes (except as provided in the Arbitration clause above).
19. Contact Information
If you have any questions about these Terms, please contact us through our website contact form or your case dashboard.